dCables
close

Compatibility Guarantee

We put a lot of effort into making sure that any accessory we sell will work with your device. We are so confident in our research that we back it up with our Compatibility Guarantee!

If we state that an accessory that we sell will work with a specific model and it doesn't then:

  1. If we have the correct product in stock we will ship it to you at our expense and send you a prepaid return label to return the incorrect product, or
  2. If we do not have the correct product in stock we will send you a prepaid return label to return the incorrect product and once we receive that part we will provide a full refund of your original purchase, including shipping.

This is one way we make connection easy.

For more information please see our Compatibility Guarantee Policy .

Service Guarantee
close

Same Day Shipping

We know that electronics aren't very useful if they don't have a cable or some other needed accessory. In order for you to get your purchase quickly we have to ship quickly. So we do!

Our Same Day Shipping policy is pretty simple: If you order by 3pm ET on any normal weekday we will ship your package that day. If you order after 3pm or on a weekend or holiday we will ship your package on the next business day. Please note the following points:

  1. Actual delivery time depends on the delivery method you pick during checkout.
  2. Currently we ship with USPS and UPS. If they aren't open we can't ship.
  3. If an item is backordered we will not be able to ship on the same day.

This is just another way we make connection easy.

For more information please see our Shipping Policy .

Service Guarantee
close

Satisfaction Guaranteed

We want each customer to be totally satisfied by each transaction with us. We have the most knowledgeable sales staff in America when it comes to connecting different types of consumer electronics. Whether you have a question before the sale or after a sale they are ready to help get you connected. Call us at 800.278.4002.

We also have some great policies:

  1. We have a 30 day no-hassle return policy.
  2. We have a compatibility guarantee. Compatibility Guarantee Policy
  3. We provide a lifetime warranty on all of our cables.

This is yet another way we make connection easy.

Like anything in America these days, there is some fine print: Return Policy .

Service Guarantee
Cable Help


SSL
Click to verify BBB accreditation and to see a BBB report.
Official PayPal Seal
dCables Customer Feedback

Welcome to our customer feedback page!
If you would like to submit a review, please send your feedback to support@dcables.com.

dCables Customer Feedback

Dear Dcables,

I tried to buy a six foot cable that I purchased from you for about $5, from Best Buy the price was $50 for one cable!!!! I was so pleased with your pricing I bought two of them. You are in my favorites and my primary data base.

Thanks.
Tom

Hi

I received my cable today. Thank you for the fast, reliable service. We will do business again, and I will tell my friends about you.

Merry Christmas and Happy New Year

Matthew

Hi,

I just wanted to thank you for your quick responses to the sale, for the receipt, and shipping notification - I am looking forward to receiving my USB cable (my 9 week old puppy chewed through my old one!)

I will leave you some great feedback once I receive the item, thanks.

Thanks,
Melissa

A couple of weeks ago, I ordered and received a cable from you. The price was reasonable, shipping was prompt and it was the right cable. Subsequently, I found that I did not need the cable and informed dCable by telephone. I returned the cable and received a refund.

I want to tell you that I appreciate both the prompt service and good price, and the courtesy with which you refunded my payment.

I'll be making all my cable purchases from you from now on.

Marvin

I received the cable today that I ordered only two days ago. That is fantastic service. Please accept my compliments.

Best of luck for 2007.

Tim

I received the correct cable on Thursday along with the free return stamp you sent me. I sent the first cable back on Friday.

I want to thank you for your prompt and very courteous response to this situation. I will not hesitate to use your services again. I will also tell other people about your web site and how very well you take care of business. It is very refreshing to have a business that cares about the customer.

Thank you again.
Orrletta

Read More Reviews...

Please visit our homepage to begin your online shopping experience! www.dcables.net





home | company info | shipping policy | return policy | privacy policy | contact us | customer login

Toll Free 800-278-4002

dCables © Copyright 2005-2009. All Rights Reserved