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Compatibility Guarantee

We put a lot of effort into making sure that any accessory we sell will work with your device. We are so confident in our research that we back it up with our Compatibility Guarantee!

If we state that an accessory that we sell will work with a specific model and it doesn't then:

  1. If we have the correct product in stock we will ship it to you at our expense and send you a prepaid return label to return the incorrect product, or
  2. If we do not have the correct product in stock we will send you a prepaid return label to return the incorrect product and once we receive that part we will provide a full refund of your original purchase, including shipping.

This is one way we make connection easy.

For more information please see our Compatibility Guarantee Policy .

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Same Day Shipping

We know that electronics aren't very useful if they don't have a cable or some other needed accessory. In order for you to get your purchase quickly we have to ship quickly. So we do!

Our Same Day Shipping policy is pretty simple: If you order by 3pm ET on any normal weekday we will ship your package that day. If you order after 3pm or on a weekend or holiday we will ship your package on the next business day. Please note the following points:

  1. Actual delivery time depends on the delivery method you pick during checkout.
  2. Currently we ship with USPS and UPS. If they aren't open we can't ship.
  3. If an item is backordered we will not be able to ship on the same day.

This is just another way we make connection easy.

For more information please see our Shipping Policy .

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Satisfaction Guaranteed

We want each customer to be totally satisfied by each transaction with us. We have the most knowledgeable sales staff in America when it comes to connecting different types of consumer electronics. Whether you have a question before the sale or after a sale they are ready to help get you connected. Call us at 800.278.4002.

We also have some great policies:

  1. We have a 30 day no-hassle return policy.
  2. We have a compatibility guarantee. Compatibility Guarantee Policy
  3. We provide a lifetime warranty on all of our cables.

This is yet another way we make connection easy.

Like anything in America these days, there is some fine print: Return Policy .

Service Guarantee
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dCables Affiliate Program

Receive a 10% commission on each order that comes from your website by becoming a dCables affiliate!

dCables has been making connection easy since 2003. We offer high quality cables and the content and tools to help our customers connect their electronic devices. Our digital camera cable content has been often imitated but never replicated. We offer a lifetime warranty on all of our cables, same day shipping and a 15 day money back guarantee. We pride ourselves on our high level of customer service, at this time we have a 98% satisfaction for customers of our Amazon store and our website customers get a higher priority!

The dCables Affiliate program will pay a 10% commission for each sale referred by your website and we will pay a 10% commission for each sale of a returning customer for 6 months after you refer them to our site.

The benefits of our program are:

  • 10% commission on each sale referred by your website. Our average sale is $35. So expect to receive an average of $3.50 for each customer you refer to us.
  • 10% commission on each returning customer purchase for 6 months.
  • Text links to category and product pages.
  • Professionally designed banners. Custom banners can be created for your site.
  • An internal affiliate program manager to answer any questions you may have.
  • A dashboard which shows how many visitors, customers and commissions you have generated in the affiliate program.

To join our program please fill out the dCables Affiliate Program Application.

If you have questions please email our affiliate manager, Kyle at kyle@dcables.com or call toll free at 800-278-4002.




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