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Compatibility Guarantee

We put a lot of effort into making sure that any accessory we sell will work with your device. We are so confident in our research that we back it up with our Compatibility Guarantee!

If we state that an accessory that we sell will work with a specific model and it doesn't then:

  1. If we have the correct product in stock we will ship it to you at our expense and send you a prepaid return label to return the incorrect product, or
  2. If we do not have the correct product in stock we will send you a prepaid return label to return the incorrect product and once we receive that part we will provide a full refund of your original purchase, including shipping.

This is one way we make connection easy.

For more information please see our Compatibility Guarantee Policy .

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Same Day Shipping

We know that electronics aren't very useful if they don't have a cable or some other needed accessory. In order for you to get your purchase quickly we have to ship quickly. So we do!

Our Same Day Shipping policy is pretty simple: If you order by 3pm ET on any normal weekday we will ship your package that day. If you order after 3pm or on a weekend or holiday we will ship your package on the next business day. Please note the following points:

  1. Actual delivery time depends on the delivery method you pick during checkout.
  2. Currently we ship with USPS and UPS. If they aren't open we can't ship.
  3. If an item is backordered we will not be able to ship on the same day.

This is just another way we make connection easy.

For more information please see our Shipping Policy .

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Satisfaction Guaranteed

We want each customer to be totally satisfied by each transaction with us. We have the most knowledgeable sales staff in America when it comes to connecting different types of consumer electronics. Whether you have a question before the sale or after a sale they are ready to help get you connected. Call us at 800.278.4002.

We also have some great policies:

  1. We have a 30 day no-hassle return policy.
  2. We have a compatibility guarantee. Compatibility Guarantee Policy
  3. We provide a lifetime warranty on all of our cables.

This is yet another way we make connection easy.

Like anything in America these days, there is some fine print: Return Policy .

Service Guarantee
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All orders placed before 2 PM Central Time will be shipped same business day.
Orders placed after 2 PM will go out the next business day.

Shipping Method Delivery Times
 Delivery Time Guaranteed?
USPS First Class: 2-7 business days NO*
USPS Priority: 2-4 business days NO*
UPS Ground: 2-5 business days NO*
(See delivery map.)
UPS 3 Day Select: 3 business days YES
UPS 2 Day Air: 2 business days YES
UPS Next Day Air-Saver: 1 business day (End of the day delivery) YES
UPS Next Day Air: 1 business day (11 AM Delivery) YES
UPS Next Day Air-Early Morning: 1 business day (9 AM Delivery) YES

*These delivery methods are estimates and are not guarenteed. Delivery times may take longer than the estimates.
Please note the delivery time is calculated after the order has been shipped; shipping day, weekends and holidays are not counted.



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